BEFORE YOUR FIRST VISIT

Frequently asked questions

Understand how care works, what to expect, and how to get started. If your question is more specific, our team is here to help.

Getting started

What is functional medicine at Regenera?

Our approach looks at your medical history, symptoms, daily routines, and relevant testing together. We consider how immune function, digestion, nutrition, and metabolic health may relate to your concerns. The aim is to identify useful next steps and create an individualized plan, with follow-up to assess your response.

What concerns do you work on?

We work with adults seeking care for immune and autoimmune concerns, digestive symptoms, fatigue, post-infectious illness, hormonal and metabolic concerns, and prevention. Our Conditions page explains these areas in more detail. Regenera does not treat Lyme disease or fibromyalgia; contact our team if you are unsure whether your needs fit the practice.

Do I need a diagnosis before contacting you?

No. You can contact us with a brief description of your symptoms or goals, whether you have an established diagnosis or are still looking for an explanation. Our team can discuss whether an initial consultation is an appropriate next step.

Do you treat children?

Our practice focuses on adult care. If you are seeking care for a child, contact the office to ask about pediatric referral options.

How do I become a patient?

Start with the new patient inquiry form. Share a brief overview of what brings you to Regenera, and our team will follow up to discuss fit, the care process, current fees, and scheduling. An inquiry does not confirm an appointment.

Costs & insurance

Do you accept insurance?

Regenera Medical is a private-pay practice and does not accept insurance, including Medicare, for clinical visits. Some laboratory testing may be covered by your insurance depending on the test, laboratory, and your plan. Coverage and reimbursement are not guaranteed.

What does care cost, and what is included?

Contact our team for current consultation fees and program or membership options. Before enrolling, ask for a breakdown of included visits and services, along with any additional charges for laboratory testing, supplements, or other treatments. This helps you understand the expected commitment before deciding.

How can I understand testing costs?

Testing is selected based on your history and clinical questions. Ask which tests are recommended, how the results could inform your care, and whether the laboratory can provide an estimate. Confirm any insurance benefits directly with your insurer and the testing laboratory.

What payment methods do you accept?

The office accepts credit cards and cash. If you plan to pay cash, please bring the exact amount; change is not available on the premises. Our team can answer billing questions before your appointment.

Your first appointment

What happens at the first visit?

Initial consultations are scheduled for one hour. Your clinician reviews your health history, symptoms, previous testing, medications, supplements, and goals. An examination or additional testing may be recommended. You will discuss initial priorities and next steps, including what can begin while results are pending.

Who will I see?

Our clinical team includes Elroy Vojdani, MD, IFMCP, and Amy Waters, NP. The office can confirm the clinician for your appointment and explain how follow-up care will be arranged before you book.

How should I prepare?

Complete the intake forms provided by our team. Prepare a current list of medications and supplements with doses, relevant prior records or test results, and a short timeline of your main concerns. Bring your most important questions and follow the office’s instructions for securely sharing records.

Where is the office, and what about parking?

We are at 11620 Wilshire Boulevard, Suite 420, Los Angeles, California 90025, on the fourth floor. Please plan to arrive 15 minutes early. The building has a paid parking structure, and street parking may be available nearby. Check posted restrictions and contact our office for current parking rates and validation details.

What happens after the visit?

Your clinician will review recommendations and answer questions. The team will help arrange follow-up and provide next-step instructions, including directions for testing and any recommended supplements. Subsequent visits are used to review results, assess your response, and adjust the plan.

Treatment & ongoing care

Can your clinicians prescribe medication?

Yes, when clinically appropriate. Your plan may include medication, nutrition and lifestyle changes, or selected supplements. Recommendations depend on your evaluation and are discussed with you as part of the care plan.

Will I need the same tests or supplements as other patients?

No. Evaluation and recommendations are individualized. We consider your existing results, medical history, and goals when discussing testing and treatment. Ask your clinician about the purpose of each recommendation and how its benefit will be assessed.

How do I order supplement refills?

Use the Shop link in the website navigation to order or reorder supplements for delivery. You can also purchase supplements at the office. Contact our team if you are unsure which product or dose is part of your current plan, or if you have a question about availability or shipping.

How should existing patients contact the clinic?

Use the patient portal for communication related to your care, or call the office at 424.256.0272 for scheduling and administrative questions. The new patient inquiry form is intended for people exploring care at Regenera.

Still have a question?

Tell our team what you would like to understand before taking the next step.

Inquire About Care →Call 424.256.0272

Frequently Asked Questions

What is Functional Medicine?
Functional medicine is based on treating the root cause of your ailment or disease, by examining and analyzing your entire system – and not just focusing on masking your symptoms. Treatment plans are designed to return your entire body back to health through the use of state-of-the-art medical testing, keen observation and most of all listening to what you tell us. Treatment plans begin by truly identifying the real cause of your medical condition. Once properly identified, we customize a treatment plan that will get you back on the road to wellness. Not all practitioners of Functional Medicine are medical providers – some are chiropractors, some are nutritionists, others are accupuncturists, etc. The practitioners at Regenera are licensed medical doctors and nurse practitioners. When used properly, Functional Medicine is life-changing medicine and we look forward to sharing our teachings and practices so you can have the life you deserve.
Do you accept insurance?
Due to the demand, we are a concierge only functional medicine practice. We do not accept insurance, including medicare. Some blood work testing might be covered/reimbursed through your insurance, which we will discuss with you during your office visit.
What can I expect from my first visit?
The first thing you can expect, is that we will listen – carefully. We’ll discuss your medical history, your lifestyle and your symptoms. You can count on me not to dismiss your feelings, your observations, or how your chronic medical condition is preventing you from leading the life you deserve. We will combine our medical training and knowledge, along with state-of-the-art lab testing and scientifically proven methods to accurately diagnose and treat your condition. Treatment will include a customized nutritional and lifestyle guide, along with supplements and – if needed – medication. We won’t stop until we get to the root of your condition, so that together we can help you become well and on the road to a happier and healthier life.
Day of Appointment
Please allow adequate time to arrive in our office 15 minutes prior to your appointment. The new building has a parking structure that is $3.00 for each 15 minutes. We do offer 1 hour of validation for initial appointments and 30 minutes for follow up appointments. There is also street parking available on Texas Ave, Barry Ave, and Federal Ave. Make sure to check signs on Thursdays/Fridays for street cleaning. Unfortunately we do not validate for parking. We are located on the 4th floor suite 420.
During Appointment
Every initial consultation is one hour long. Initial consultation includes reviewing your in-depth health history with Dr. Vojdani or Amy Waters.  This step is fundamental in Functional Medicine and helps to ensure that the doctor is aware of every detail of your medical history. Upon completion of the medical history, the doctor may examine you and order tests. While waiting for test results, Dr. Vojdani or Amy will recommend a basic, customized treatment plan to help you move towards well-being while we await test results.
End of Appointment
Your doctor will review all of his recommendations and treatment plan with you. During this time you’ll able to ask any additional questions you may have. Once completed, you’ll visit the front desk to check out with our Wellness Coordinator, and schedule your next appointment. We are a cash service medical office. We accept credit cards, and cash (we don’t have change on premises). Once you have checked out with our Wellness Coordinator, we will send you a follow-up email that outlines next steps for treatment, directions to specific resources, and a personalized supplement sheet with intake instructions.
Can your providers prescribe medication?
If needed, yes.
Do the providers treat specific diseases?
Please visit our CONDITIONS page for details. We do not treat Lyme Disease or Fibromyalgia.
Does Regenera Medical treat children?
While practice is focused on adult care, we are happy to refer you to a pediatric functional medicine doctor who might be able to see your child.
How can I order supplement refills?
Supplements can be ordered and reordered via the SHOP button on our website. Orders are shipped directly to your address and arrive within 2-3 business days.You can also purchase supplements at our office.